How do I get my son to stop holding his head whenever I order food at the drive-thru? --CONFUSED MOM, LOS ANGELES, CA
DEAR CONFUSED MOM: Without knowing the specifics of why your son might be doing this, I can only speculate that it perhaps has to do with your ordering process. Could it be possible that when you order you speak too quickly or do not allow the order taker ample enough time to place the order? Although most fast food restaurants try to cut down on the amount of time it takes to fill each order, it can be difficult for them to punch it in when it is given to them too quickly or when it is given with too many adjustments. Waiting for the order taker to offer a verbal acknowledgement between items also ensures the accuracy of the order.